Exquisite Cards Terms and Conditions

Terms and conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Exquisite Card ’s relationship with you in relation to this website.

The term ‘Exquisite Cards ’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other website's. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without Exquisite Card's prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales

Contacting the website

You can contact us at exquisite cards at any time my using the contact us link provided in the left hand menu

Return Policy

At Exquisite Cards we aim to provide a first class customer service and want you to feel confident while shopping with us, hence our returns policy if you are not satisfied with one of our products is very simple.

We ask that you return the product to us in its original condition within 14 days of the product being dispatched by us, please contact us via the contact us link to obtain the return address, in these circumstances we will provide you with a full refund. Please e-mail us or contact us by telephone to advise why you are unhappy with your purchase so we can aim to prevent this problem happening in the future. When returning items if possible please return the delivery note and ensure that the product is packaged securely. If you have destroyed the original delivery note please ensure you enclose details of your name address and order number.

We do not accept any responsibility for items that are lost during transit when you are returning them; we therefore recommend that you despatch the item via recorded delivery and keep the tracking number. Once your item has been received we will notify you by e-mail of your refund (please ensure you include your e-mail address so we are able to do this), please enclose a copy of the receipt for the delivery and providing the the return is as a result of our error we will be happy to refund the cost shipping the item.

Please be aware we will only offer a refund on items damaged in transit that have been dispatched directly from exquisite cards. If an item has been sent on by you as a gift we will be unable to offer a refund.

Unsure?

If you are unsure of any statements contained in these terms and conditions or indeed any other information you require about any aspect of this website please do not hesitate to contact us.